shipping and warranty
SHIPPING
At Kristien Surya, we offer fast and secure shipping to ensure your jewelry reaches you safely and on time. Orders are typically processed within 1-2 business days, with delivery times varying based on your location and selected shipping method. Rest assured, all shipments are fully insured and come with tracking information for added peace of mind. For pre-orders and custom-made pieces, please allow up to 2 weeks for delivery, as we take special care in crafting these items to perfection.
WARRANTY
We proudly stand behind the craftsmanship and quality of our jewelry, offering a complimentary 2-year warranty that covers any manufacturing defects. Should you encounter any issues with the workmanship or materials during this period, we will repair or replace your jewelry at no additional cost. Please note that the warranty does not cover wear and tear or damage due to improper care. To further protect your investment, you can opt for our Extended Warranty, which extends coverage beyond the initial 2-year period, ensuring your jewelry remains as stunning as the day you first wore it.
Size Guide
RING
RING SIZE CHART
KS SIZE | 48 | 50 | 52 | 54 | 56 | 58 | 60 | 62 | 64 |
---|---|---|---|---|---|---|---|---|---|
US | 4.5 | 5 | 6 | 6.75 | 7.5 | 8.5 | 9 | 10 | 10.5 |
CHINA | 8 | 9 | 10 | 13 | 15 | 17 | 19 | 21 | 23 |
JAPAN | 8 | 9 | 10 | 13 | 15 | 17 | 19 | 21 | 23 |
EU | 15.3 | 16 | 16.5 | 17.2 | 17.8 | 18.5 | 19.1 | 19.8 | 20.4 |
UK | 1 | J1/2 | L | N | O | Q | S | T1/2 | V |
CIRCUMFERENCE (MM) | 47.6 | 49.2 | 50.8 | 53.2 | 55.6 | 57.8 | 60.3 | 61 | 63 |
DIAMETER (MM) | 153 | 16 | 16.5 | 17.2 | 17.8 | 18.5 | 19.1 | 19.8 | 20.4 |
PHALANX RING
PHALANX RING SIZE CHART
KS SIZE | 42 | 44 | 46 |
---|---|---|---|
US | 2 | 3 | 3.75 |
CHINA | 2 | 4 | 6 |
EU | 13.4 | 14 | 14.65 |
UK | D | F | G |
CIRCUMFERENCE (MM) | 42 | 44 | 46 |
DIAMETER (MM) | 13.4 | 14 | 14.65 |
NECKLACE
Most of our necklaces have an adjustable length, between 42 cm and 65 cm.
LENGTH (CM) | LENGTH (IN) |
---|---|
42 - 65 | 16.5 - 24.5 |
BRACELET
Most of our bracelets have an adjustable length, between 16 cm and 21 cm.
BRACELET SIZE CHART
WRIST (CM) | LENGTH (IN) |
---|---|
16 | 6.3 |
17 | 6.7 |
18 | 7.1 |
19 | 7.5 |
20 | 17.9 |
21 | 8.3 |
ANKLET
Our anklets come in 2 sizes: S & M. You may refer to the conversion table below to determine which size is right one for you.
ANKLET SIZE CHART
ANKLE (CM) | ANKLE (IN) | SIZE |
---|---|---|
22 | 8.8 | S |
23.5 | 9.4 | M |
HANDMADE WITH LOVE
Each piece in our collection is thoughtfully handcrafted with care and attention to detail. From the selection of premium materials to the final touches, our artisans pour their passion and expertise into every step of the process. Crafted with love and dedication, our jewelry is a true reflection of artistry, designed to be cherished for a lifetime.
sustainability vision
Our sustainability vision is rooted in creating timeless jewelry with a commitment to environmental responsibility, using ethically sourced materials and sustainable practices.
Through our ECO-LOVE Program, we pledge to reduce waste and give back to the planet by recycling precious metals and offering eco-friendly packaging options.
Rainbow Gems Collection
A vibrant array of seven exquisite gemstones, each representing a different color of the rainbow and offering unique energy and meaning. From the calming blues of aquamarine to the energizing reds of garnet, this collection brings balance, protection, and beauty to the wearer. Perfect for those who cherish color, symbolism, and the beauty of nature’s diverse palette, Rainbow Gems invites you to embrace life’s spectrum with elegance and positive energy.
RED - TOURMALINE
Meaning: Protection, grounding, positivity, emotional balance, clarity, healing
Benefits: Tourmaline boosts confidence, reduces stress, and enhances mental clarity. It's a powerful stone for shielding against negative energies and supporting emotional healing.
ORANGE - GARNET
Meaning: Protection, stability, and vitality
Benefits: Garnet is believed to boost energy, promote self-confidence, and protect against negativity.
YELLOW - CITRINE
Meaning: Joy, abundance, and energy.
Benefits: Citrine is associated with happiness, success, and personal empowerment. It helps dispel negative energy and brings warmth and motivation.
LIGHT GREEN - PERIDOT
Meaning: Strength, happiness, and abundance.
Benefits: Peridot is associated with boosting mood, reducing stress, and promoting success in relationships and careers.
GREEN - DIOPSIDE
Meaning: Healing, balance, serenity, harmony, transformation, love, connection, enlightenment.
Benefits: Diopside is often associated with emotional healing and balance, promoting inner peace and transformation while enhancing love and connection. For more details, you can visit resources on gemstones and their meanings, such as those found on websites dedicated to crystal healing and metaphysical properties.
PURPLE - AMETHYST
Meaning: Clarity, peace, and wisdom.
Benefits: Known for calming the mind and emotions, promoting balance, and aiding spiritual awareness.
LIGHT BLUE - AQUAMARINE
Meaning: Courage, calmness, and clarity.
Benefits: Aquamarine is thought to enhance communication, relieve stress, and promote mental clarity.
Please note that the final price, including shipping costs and applicable taxes, will be displayed on your order page before you confirm your purchase. For more information, refer to our Conditions of Sale. The product details provided above pertain to the specified size; variations may occur for different sizes. Each Kristien Surya creation is handmade, so carat weight, stone quantities, and chain lengths may vary slightly from one piece to another.